A feature request tracker your customers can vote on
Feature requests that live in your inbox or chat history can't be counted, ranked or revisited. LogChimp turns each request into a post on a board where customers can vote, comment and follow progress.
No credit card required
Track every request
Each request has its own page with description, votes and discussion. Nothing depends on someone remembering the message that mentioned it.
See demand at a glance
Vote counts surface the requests with the broadest support. Sort by popularity and you have a ranked list to bring to planning.
Show what happens next
Move requests onto the roadmap and customers see the status. Even a polite no with a reason is better than silence, and it is easy to give.
How LogChimp works
- Step 1
Create a board
Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
- Step 2
Customers post and vote
Users share ideas, vote on the ones they want and join the discussion in comments.
- Step 3
Prioritise and publish
Use the demand you can see to decide what to build, then show progress on your roadmap.
Frequently asked questions
- What is a feature request tracker?
- A tool for collecting, organising and prioritising the features customers ask for. Unlike a generic issue tracker, it is designed for customers to use directly.
- How is this different from GitHub Issues?
- Issues are built for developers. A feature request tracker gives non-technical customers a simple place to vote and comment, with a roadmap view on top.
- Can customers see the status of their request?
- Yes. Posts that move onto the roadmap show their status, so customers can follow what happens to their idea.
Related guides
- A product feedback tool that helps you decide what to build A product feedback tool that helps product teams capture user ideas, measure demand with votes and share a roadmap. Open source and self-hostable.
- Idea management software for customers and teams Idea management software that collects ideas from customers and teammates, ranks them by votes and moves the best ones onto a roadmap.
- Public roadmap software connected to real feedback Share what you are planning, building and shipping with a public roadmap linked directly to customer feedback. Open source roadmap software.
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