Featurebase is a hosted tool for feedback, roadmaps and changelogs. LogChimp covers a similar feedback and roadmap workflow, with the added option of running it on your own infrastructure and reading the source.
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If the tool has to run inside your own cloud, a hosted-only product is a non-starter.
Open code means no black boxes in a tool that handles your customers' input.
A REST API and decoupled front end let you embed feedback into your product or create a fully custom portal.
AGPLv3 for the core, commercial licence for the small enterprise edition. The terms are public.
Use Docker on your own servers, or the hosted version to get going quickly.
Seven roles let you hand out exactly the permissions each teammate needs.
| Feature | LogChimp | Featurebase |
|---|---|---|
| Source code | Open source (AGPLv3 core) | Closed source |
| Self-hosting | Yes | Hosted service |
| Core workflow | Boards, voting, comments, roadmaps | Feedback, roadmap, changelog |
| Custom domain and branding | Yes | Offered on hosted plans |
When Featurebase may be the better fit: Featurebase may suit you better if you want a managed service with changelog and help-centre features bundled in and have no need to self-host.
Comparison is based on publicly available information and may change. Featurebase is a trademark of its respective owner; LogChimp is not affiliated with it. Please check Featurebase's own site for current details.
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