Canny is a popular hosted tool for collecting feature requests. If you want the same core workflow of boards, votes and a roadmap, but with source code you can read and a deployment you control, LogChimp is worth a look.
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With a hosted-only service your feedback lives on the vendor's infrastructure. Teams with strict data policies often need it on their own.
A closed product can only be changed through its settings page. With open source you can change the code, or build your own front end on the REST API.
Exporting from a closed tool depends on what the vendor offers. With self-hosting, your database is simply yours.
LogChimp's core is licensed under AGPLv3 and developed in public on GitHub, so you can audit, fork and contribute.
Deploy on your own servers with Docker, or use the hosted version if you prefer someone else to run it. You choose per project.
The back end exposes a REST API and the front end is separate, which makes custom portals and integrations straightforward.
| Feature | LogChimp | Canny |
|---|---|---|
| Source code | Open source (AGPLv3 core) | Closed source |
| Self-hosting | Yes | Hosted service |
| Core workflow | Boards, voting, comments, roadmaps | Boards, voting, roadmap, changelog |
| Custom domain and branding | Yes | Offered on hosted plans |
When Canny may be the better fit: Canny may suit you better if you want a fully managed service with a large set of ready-made integrations and have no need to self-host or modify the code.
Comparison is based on publicly available information and may change. Canny is a trademark of its respective owner; LogChimp is not affiliated with it. Please check Canny's own site for current details.
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