LogChimp: an open source UserVoice alternative
UserVoice is an established enterprise feedback platform. If you want a lighter tool that you can run yourself and fully brand, with source code you can inspect, LogChimp offers a different trade-off.
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Why teams look for a UserVoice alternative
You need data control
Large organisations often need feedback and user data on infrastructure they manage. A single-tenant deployment on your own cloud makes that possible.
You want something simpler
Enterprise platforms can bring a lot more process than a small product team needs. A focused board-and-roadmap tool is quicker to adopt.
You want to see the code
Security reviewers like to read what they approve. An open repository with CodeQL scanning on every commit answers many questions up front.
How LogChimp is different
Self-host or use hosted
LogChimp was designed for single-tenant private cloud deployments, and is also available hosted for teams who would rather not manage servers.
Open core licensing
The core is AGPLv3. A small enterprise edition under a commercial licence covers features larger organisations ask for.
Roles and permissions
Seven permission levels, from site owner to viewer, let you spread moderation across support and product without sharing admin access.
LogChimp vs UserVoice at a glance
| Feature | LogChimp | UserVoice |
|---|---|---|
| Source code | Open source (AGPLv3 core) | Closed source |
| Self-hosting | Yes | Hosted service |
| Native REST API | Yes | Yes |
| Decoupled front end and back end | Yes | No |
When UserVoice may be the better fit: UserVoice may suit you better if you want a vendor-run enterprise platform with dedicated account management and have no need to self-host.
Comparison is based on publicly available information and may change. UserVoice is a trademark of its respective owner; LogChimp is not affiliated with it. Please check UserVoice's own site for current details.
Frequently asked questions
- Does LogChimp support enterprise requirements?
- LogChimp includes an enterprise edition and self-managed deployment. Talk to the team to confirm that it meets your specific requirements.
- How do I evaluate LogChimp?
- Request a demo or start with the hosted version, then compare the workflow against how your team uses UserVoice today.
- Where is the full feature comparison?
- The compare page has a table of how LogChimp stacks up on data ownership, design control and API.
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