An all-in-one customer feedback tool
Most teams end up with a form for requests, a spreadsheet for ranking, a slide for the roadmap and a Slack thread for replies. LogChimp puts those jobs into one product so the feedback never has to be copied from place to place.
No credit card required
What is in the box
Feedback boards, upvoting, comments (in beta), public roadmaps, a management dashboard, role-based access, user records and custom branding all ship together. There is nothing extra to buy to get the basic workflow running.
Fewer tools to keep in sync
When collection, prioritisation and communication share one data model, a post that moves to In progress is instantly reflected on the roadmap. No one has to update a second document.
Still open
All-in-one does not mean locked in. The core is open source under AGPLv3, there is a REST API, and you can self-host, so you are never stuck if your needs change.
How LogChimp works
- Step 1
Create a board
Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
- Step 2
Customers post and vote
Users share ideas, vote on the ones they want and join the discussion in comments.
- Step 3
Prioritise and publish
Use the demand you can see to decide what to build, then show progress on your roadmap.
Frequently asked questions
- What does all-in-one mean here?
- Collecting, organising, prioritising and communicating customer feedback all happen in LogChimp, from the first request to the roadmap update.
- Does it replace a product management suite?
- No. LogChimp focuses on the customer feedback loop. Teams often pair it with whatever they already use for sprint planning.
- Can I see the code?
- Yes. The source is on GitHub under AGPLv3, with a small commercial enterprise edition for larger organisations.
Related guides
- The customer feedback tool for teams that ship LogChimp is a customer feedback tool for collecting feature requests, letting users vote on them, and sharing what you are building. Start free.
- A customer feedback system your whole team can run on A customer feedback system that collects ideas in one place, lets users vote, and shows progress on a public roadmap. Open source and self-hostable.
- Open source customer feedback software LogChimp is open source customer feedback software under AGPLv3. Self-host it, read the code, extend it and own your data.
Build for next-gen startups to established enterprises.
The best software companies are customer-driven. Join the amazing teams who leverage customer feedback to build amazing products.
No credit card required