Open source customer feedback software
Most feedback tools are closed hosted services. LogChimp is different: the core is open source, you can read every line, and you can run it on your own servers.
No credit card required
Open core, clearly licensed
The core is licensed under AGPLv3 and a small enterprise edition is covered by a commercial licence. You know exactly what you are getting and what the terms are.
Transparent and auditable
The repository is public, with CodeQL scans on every commit and a community of contributors. Security teams can inspect it before they approve it.
No lock-in
With your own deployment and a REST API, you are never dependent on a vendor's roadmap or pricing changes to keep your feedback accessible.
How LogChimp works
- Step 1
Create a board
Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
- Step 2
Customers post and vote
Users share ideas, vote on the ones they want and join the discussion in comments.
- Step 3
Prioritise and publish
Use the demand you can see to decide what to build, then show progress on your roadmap.
Frequently asked questions
- What licence does LogChimp use?
- AGPLv3 for the core, with the enterprise edition under a commercial licence. See the open source advantage page for details.
- Can I contribute?
- Yes. The project welcomes contributions on GitHub, and you can join the community on Discord.
- Can I use it commercially?
- Yes, within the terms of the licence. If AGPLv3 does not suit your use, the commercial edition may.
Related guides
- A self-hosted customer feedback tool that respects your data A self-hosted customer feedback tool for teams with data residency and privacy requirements. Run LogChimp on your own servers and keep control of your data.
- A free customer feedback tool you can start today Start collecting customer feedback for free. LogChimp is open source, self-hostable and has a hosted version you can try without a credit card.
- An all-in-one customer feedback tool Boards, voting, comments, roadmaps, roles and branding in one open source customer feedback tool. Stop juggling spreadsheets and five separate apps.
Build for next-gen startups to established enterprises.
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