A self-hosted customer feedback tool that respects your data
If your policies, your customers or your regulators care where data lives, a hosted feedback tool may not be an option. LogChimp runs on your own infrastructure, so customer feedback and user records stay where you put them.
No credit card required
Your servers, your rules
Deploy to a public, private or hybrid cloud with full access to the source and a single-tenant setup. Existing security and IT policies apply because it is your deployment.
Helps with data-protection requirements
Keeping customer data in a database you control makes questions about residency, retention and deletion simpler to answer. Compliance still depends on how you operate it, so involve your legal team.
Auditable by design
The code is public and CodeQL analysis runs on every commit. Your security team can read it, scan it and review changes before upgrading.
How LogChimp works
- Step 1
Create a board
Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
- Step 2
Customers post and vote
Users share ideas, vote on the ones they want and join the discussion in comments.
- Step 3
Prioritise and publish
Use the demand you can see to decide what to build, then show progress on your roadmap.
Frequently asked questions
- Is LogChimp GDPR compliant?
- Compliance is about how data is handled, not only the software. Self-hosting gives you control over storage location, retention and deletion, which helps you meet your own obligations.
- How do I install it?
- Follow the installation guide in the documentation. Docker is the quickest route.
- Who maintains updates when I self-host?
- You choose when to upgrade. New releases are published on GitHub, and paid plans add email support.
Related guides
- Open source customer feedback software LogChimp is open source customer feedback software under AGPLv3. Self-host it, read the code, extend it and own your data.
- A customer feedback system your whole team can run on A customer feedback system that collects ideas in one place, lets users vote, and shows progress on a public roadmap. Open source and self-hostable.
- A free customer feedback tool you can start today Start collecting customer feedback for free. LogChimp is open source, self-hostable and has a hosted version you can try without a credit card.
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