A free customer feedback tool you can start today
You should not need a procurement process to find out what your customers want. You can try LogChimp's hosted version without a credit card, or take the open source core and run it yourself.
No credit card required
Two ways to start
Try the hosted version without a credit card and have a feedback portal running in minutes, or install the open source core on your own server for free. Pick whichever fits how your team likes to work.
What the Free plan includes
The Free self-hosted plan includes unlimited posts, unlimited customers, a custom domain, custom branding and community support. Boards, roadmaps and comments are part of the paid plans, so check the pricing page for the current breakdown.
Free does not mean throwaway
Because LogChimp is open source, you are not building your feedback history inside a trial that disappears. Self-host it and the data is yours from day one.
How LogChimp works
- Step 1
Create a board
Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
- Step 2
Customers post and vote
Users share ideas, vote on the ones they want and join the discussion in comments.
- Step 3
Prioritise and publish
Use the demand you can see to decide what to build, then show progress on your roadmap.
Frequently asked questions
- Is LogChimp really free?
- The open source core is free to self-host under AGPLv3, and the hosted version can be started without a credit card. Paid plans add features such as boards, roadmaps, comments and email support; see pricing for details.
- What do I need to self-host it?
- A server that can run the LogChimp app and a PostgreSQL database. The documentation walks through installation step by step.
- Who supports me on the free plan?
- The Free plan comes with community support through GitHub and Discord. Email support is available on paid plans.
Related guides
- The customer feedback tool for teams that ship LogChimp is a customer feedback tool for collecting feature requests, letting users vote on them, and sharing what you are building. Start free.
- Open source customer feedback software LogChimp is open source customer feedback software under AGPLv3. Self-host it, read the code, extend it and own your data.
- A customer feedback tool for early-stage startups Early-stage startups need to hear from customers fast. LogChimp gives you a feedback board, voting and a public roadmap you can set up in an afternoon.
Build for next-gen startups to established enterprises.
The best software companies are customer-driven. Join the amazing teams who leverage customer feedback to build amazing products.
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