When should a startup set up a feedback board?

Earlier than you think. The best time is when you start getting repeat requests in different channels.

Can we keep some boards private?

Yes. Boards can be public or private, so you can run an internal ideas board next to the public one.

Do we need a developer to run it?

Not for the hosted version. If you self-host, you will need someone comfortable with Docker or a Node.js server.

A customer feedback tool for early-stage startups

When you have ten customers, every conversation steers the product. When you have a few hundred, those conversations are scattered. Setting up a feedback board early means you keep what you learn.

Request a demo Get started free ->

No credit card required

LogChimp feedback boards: customer feedback tool for early stage startups

Set up in an afternoon

Create a board, add your logo, and share the link in your product and onboarding emails. There is no sales call or lengthy configuration before you can start collecting ideas.

Let customers sort the backlog

Early on you cannot build everything. Votes show which requests have broad support and which came from one loud user, so you pick the next feature with more confidence.

Show momentum

A public roadmap tells prospects and customers that the product is moving and that feedback leads somewhere. For a young company, that visible progress is a real selling point.

How LogChimp works

Step 1

Create a board

Set up one or more boards for the kinds of feedback you want to collect, and choose which are public.
Step 2

Customers post and vote

Users share ideas, vote on the ones they want and join the discussion in comments.
Step 3

Prioritise and publish

Use the demand you can see to decide what to build, then show progress on your roadmap.

Frequently asked questions

When should a startup set up a feedback board?: Earlier than you think. The best time is when you start getting repeat requests in different channels.
Can we keep some boards private?: Yes. Boards can be public or private, so you can run an internal ideas board next to the public one.
Do we need a developer to run it?: Not for the hosted version. If you self-host, you will need someone comfortable with Docker or a Node.js server.

Related guides

Build for next-gen startups to established enterprises.

The best software companies are customer-driven. Join the amazing teams who leverage customer feedback to build amazing products.